A Workload Scheduler's step doesn't proceed and remains queued status

Question

I created a simple process by Applicaiton Lab interface in Bluemix Workload Scheduler. I ran my process, but the step didn't proceed and remained in queued status.

How can I proceed the step?

I executed the process by "Run now". The process doesn't have triggers

The step remains "Queued status".

The Process information

• There is only one step. The step is "ping www.ibm.com"

• Process doesn't have trigger. It is an on-demand process.

Answer 1

There might be a problem with the agent as I can successfully run a simple workload process without any issues. If you are using the Workload Automation Agent that is created for you then you will need to open a support ticket to have the Workload team look at that agent.

Answer 2

reviewing your question I think that a process submitted to the Workload Scheduler service should be a process which will complete: a ping command like the one you are trying to submit, will never complete if not 'killed' using CTRL+C (or called with [-c count] option)