bugzilla 500 error

Question

I have setup bugzilla 3.6.4 on my centOs 5 based on the instruction provided http://www.bugzilla.org/docs/3.6/en/html/installation.html . I chose mod_perl approach to execute it. I see my bugzilla running , when I go to create a new account , i get token url through mail. But once I fill the form and submit , 500 error occurs and same happens with forgot password . No clue why it is happening .

Help is really really appreciated .

Thanks a ton in advance -DD

Answer 1

If you get an 500 error, check out your web servers log. It usually contains a more detailed error message compared to the plain message that the browser displays. If I remember it correctly CentOS puts logs into /var/log/httpd but you might have defined another path inside your httpd.conf or your virtual server files.

Answer 2

For some reason on my installations using Ubuntu Server, Bugzilla 3.6.4 never worked well for me. I so recomend the Bugzilla 4.0 upgrade. Installation Guide