Can slack channel link is not visible

Question

I am using a bot to do some api actions.
I am using slack conversations.create to create a new channel

{
  name: 'channel_name',
  is_private: false,
};

Then I post the channel name using chat.postMessage

{
  type: 'section',
  text: {
    type: 'mrkdwn',
    text: `INJECT <#${newChannelName}> HERE`,
  },
};

I want to see the link to the channel in the message, something like #channel_name , for user to be able to click on it and navigate to the channel itslef.
but i am getting "Private channel info"

What am I missing?

Answer 1

This kind of formatting occurs when the marked channel, though public is not accessible to the user viewing this message.

There can be many reasons for this, one for example is that the channel belongs to one of the workspace on enterprise grid but the user is not member of that workspace.