cannot access a closed stream: groupdocs

Question

I am using asp.net mvc with groupdocs, I am unable to view some files, when I am trying to view files, I am getting the below error,

Cannot access a closed Stream.

the error is coming on the below line of code

private static AnnotationImageHandler AnnotationImageHandler;
AnnotationImageHandler.GetDocumentInfo(documentPath, password); -- error is coming from here

this codes work fine with many of the documents, but not working with very few documents, what is the issue here?

Answer 1

GroupDocs.Annotation supports only these file formats.

but not working with very few document

Please make sure such documents are in the supported file formats list. However, if you are getting the exception for a supported file, please share following details:

• API version that you are using (e.g. 20.6, 20.10)
• Sample application
• Problematic file