Cloud Automation Manager on IBM Cloud Private - deployement not available and pods pending

Question

I installed the Helm Release of CAM on the catalog, however, the individual components of CAM are not being deployed. There doesn't seem to be any deployement available and all the pods are pending of CAM.

Screenshot of Deployments of CAM on ICP

With NFS installed, once I deploy CAM from the catalog, the PVs are now bounded to the PV claims from the start. However, the same problem persists, there are no available deployments for CAM and the pods are stuck at either init:0/1, pending, or ContainerCreating without any change.

Edit: When I checked the pods, the pending error was due to insufficient memory, so I added another worker node and I no longer have any pending deployments. However I still do have the issue with pods being stuck at init(0/1), ContainerCreating and ImagePullBackoff. Here are some of the errors: Init(0/1) Error ImagePullBackoff ContainerCreating

Answer 1

This problem may related to the CAM PVs not created or not bonded. Could you please check 4 CAM PVs created before deploy CAM

From ICP console > Platform > Storage , you should see 4 CAM PVs as follows:

Please check https://www.ibm.com/support/knowledgecenter/SS2L37_3.1.0.0/cam_create_pv.html regarding how to create CAM PVs

Answer 2

could be a handful of issues, depending on how many try/retry of the CAM deploy you have attempted: - delete the PVCs - edit the PVs to remove any PV claim (or delete the PV and recreate it) - ensure the NFS exports are defined correctly: (See bottom of page) https://www.ibm.com/support/knowledgecenter/SS2L37_3.1.0.0/cam_create_pv.html - remove any prior files/data from the PV locations on disk - delete the failed CAM chart deploy if still there

If you're facing more trouble, suggest to open a support case so we can help you right away! ibm.biz/icpsupport

thx.

Answer 3

Please review the options for offline installation of IBM Cloud Automation Manager. With an offline installation, it can take hours until the pod cam-iaas is running.

https://developer.ibm.com/cloudautomation/2018/10/18/ibm-cloud-automation-manager-3-1-delivers-improved-offline-installation-experience/