creating an error page-404

Question

I've registered my friends website and created it from names.co.uk, the website is (http://www.boillixbaits.co.uk)
I have followed their instructions from their support page as this is my first time trying to create an error page (http://www.names.co.uk/support/hosting/support_centre/linux_hosting/1255-how_to_add_custom_404_error_pages.html)
I followed every step exactly but for some reason this didn't work? Has anyone got any friendly advice or better still what I need to do to make an error-page work when the wrong address is typed in?
Many thanks in advance :)

Answer 1

What you want to do is go to the root of your site (the "public_html" folder, or the "www" folder, in your FTP program. Then you want to make a file called ".htaccess". Not "something.htaccess" or "custom.htaccess", just ".htaccess". In that file, you want to put:

ErrorDocument 404 /404.html

the "/404.html" should be an absolute path to your 404 file. So if your 404 file was in "public_html/files/custom404.html", you would put "/files/custom404.html"