Can anyone kindly help me locate PDF or MS Word copies of the manuals or guides following in the public: a) CyberArk Application Identity Manager b) CyberArk Credentials Manager.
Thanks
CyberArk Manuals or Guides
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In the past, I was able to register on cyberark.com, and get documentation about a specific Cyberark feature that I needed at the time. It was via their paid support channel (was an enterprise customer at the time) and the support people sent me PDF documents via secured download from their site.
So my suggestion is to register on cyberark.com for their support (assuming your company is already licensed for cyberark products).
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All publicly available documentation about CyberArk products can be found on CyberArk docs. Since version 10.x, all official documentation about the individual components are published there.
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the vendor is extremely secretively not to disclose any information related to how the product work. I think the vendor also take great effort to remove any public disclosure of the documentation. Binding by the document restriction
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There are two separate portals offered by CyberArk. This portal https://www.cyberark.com/product-security/ is where the latest security bulletins are posted. To access you will need login to their Technical Community https://cyberark-customers.force.com/s/login/ You can register in this portal as a customer or partner.
The other portal is the Support Portal https://support.cyberark.com which will require an active Support contract with CyberArk. You can download product specific patches, tools etc from this site. This portal login is only for a select set of users who are authorized to download product specific artifacts
you can find all the documentation for all the products in the cyber-ark website. or in the support vault where the PDFs for all versions are stored and ready to be downloaded...