Differentiating message event type while catching payload on facebook webhook

Question

I am creating a facebook chatbot and i can get different kinds of JSON format for persistent menu, quick replies and simple messages. Is there any way that i can differentiate what functionality (i.e. either persistent menu, quick reply, button template) is triggering the webhook call?

Answer 1

Here is the list of actions, that can trigger webhook by the date 10th Sept 2017. You can differentiate the calls by parsing JSON format. Each one has its own structure encapsulated with a general structure.

• Message
• Message Delivered
• Message Read
• Message Echo
• Postback
• Plugin Opt-in
• Referral
• Payment (beta)
• Checkout Update (beta)
• Pre-Checkout (beta)
• Account Linking Event
• Policy Enforcement Event
• App Roles (beta)
• Standby (beta)
• Pass Thread Control (beta)
• Take Thread Control (beta)

To find out more check out the related dev docs:

https://developers.facebook.com/docs/messenger-platform/webhook-reference