Facebook Realtime Updates for Disputes, Refunds and Chargebacks

Question

What will the data sent via a real time update contain, in the event of a dispute ?? if this below is for an order fulfillment..

{ 
  "object": "payments",
  "entry": [
    {
      "id": "296989303750203",
      "time": 1347996346,
      "changed_fields": [
          "actions"
      ]
    }
  ]
}

will the changed_fields array contain "disputes" instead of "actions"?

Nowhere is it explicitly stated, this is just my best guess and Im not entirely comfortable with implementing a system based on guesses.

My best guess for refunds and/or chargebacks is that it would contain "actions"?

Can anyone provide clarity? it would be greatly appreciated...

Answer 1

Yes. For disputes, changed_fields will contain value disputes if your payment subscription has disputes field.

Whenever an payment update occurs, facebook will call your server real time. In POST data, changed_fields will contain changed parameter. For example, suppose you are subscribed for user data with field value name, whenever user updates his name, your server will be called with name in changed_fields array.

Answer 2

I think you have to fql the payment to find if it's disputed. At least, judging from this

https://developers.facebook.com/docs/howtos/payments/disputesrefunds/

Also, check this

Local Currency - How to handle real time updates for refunds, disputes and chargebacks?