FIWARE Cosmos-GUI: Invalid IdM User

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I have been trying to log in Cosmos-GUI to start developing my FIWARE application, but after I log in with my FILAB user/password I get "Error:Invalid IdM User"

I saw a similar question, and they said that it was caused by a migration of the server and that now it is solved, but I still have the problem (Invalid Idm User when trying to Connect to Cosmos Gui).

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Fixed by private email. Nevertheless, putting here the identifed problem for future reference to other potential users: if the FIWARE LAB password contains non alphanumeric characters then the Cosmos portal fails on creating the account. Currently reasearching why.