Format a Freshdesk Solution On My Own Site

Question

I'm building a website where I want to display my Freshdesk solution articles to my users with custom css styling. My API calls are successfully returning the solution articles, but the description_text property which holds the content of the articles is just a string of text (there is no html). How can I get this data formatted as an html string from the Freshdesk API? Thanks for your help.

Answer 1

I figured out the answer. You need to query the API for description, not description_text. This will return formatted html and not just plain text. Really simple!

Answer 2

Err... something like this?

const App = () => {
  return (
    <p style={/* whatever crazy style */}>
      {description_text}
    </p>
  )
};

Man it is so hard to answer when people make vague questions...