In some CRM applications, I've seen functionality which looks like it is pulling FaceBook feeds for private profiles of other users/customers... how is this done? One example of this functionality is from Nimble: http://www.nimble.com/how-it-works/contact-management/
From everything I've read about the FaceBook API[s], they can only be used to pull information for the currently authenticated user or their friends, depending on the requested access. Am I simply misunderstanding the product, and it's just a mock-up showing the logged-on user's/friend's information that wouldn't actually be useful in the context of a CRM application? If not, I would like to develop a CRM tool to view the FaceBook details for any user, does anyone know where to start? Does FaceBook allow businesses to pay to access that information?
Any clarification would be appreciated.