Google Actions Builder and Google Assistant - Looking for @sys.any equivalent intent

Question

I have created a project for Google Assistant through Google Actions Builder (not the SDK). I successfully connect with my webhook (fulfilment), but find there is no intent similar to @sys.any as found in Dialogflow to allow any user response to be sent back to my webhook. Each time it triggers the NO_MATCH intent, then eventually ends the conversation.

I have designed my fulfilment robust to accommodate a range of answers, and want Actions on Google to keep sending ANY answer back to my fulfillment however I cant find an intent that allows ANY answer to trigger my webhook. Is there a simple intent (scene) to invoke each response?

Or is it a better direction to connect to Google Assistant to using Dialogflow, as I see Dialogflow uses @sys.any intents to capture any words for my fulfilment?

Answer 1

To be clear - @sys.any in Dialogflow is an Entity Type, not an Intent.

While you can make a Dialogflow Intent that uses @sys.any by itself, you usually shouldn't - using a Context-limited Fallback Intent is a better way to handle that.

Actions Builder has a similar concept, although not identical.

While there is no built-in @sys.any Type, you can create your own Type that works exactly the same way:

1. In the left navigation, expand the Types section and click on the + icon at the bottom of the expanded area.
2. Give it a name - I tend to use "Any".
3. In the Type definition, select the "Free form text" option.

You can now create Intents or Slots that use this "Any" Type.

Answer 2

Thanks Prisoner for pointing me in the right direction. The Free form text Type did the trick once I assigned to an intent and then scene. My information to then assign to an intent was tricky and also used this a good resource: https://support.google.com/actions-console/answer/9802296?hl=en

After creating the "Any" type, I then created an intent called "UserProvidesAnything" and added the "Any" type as a slot. I added a training phrase such as: blah blah blah (any text really) and assigned my "Any" free form type to this phrase.

The "UserProvidesAnything" Intent was added to a Scene's Custom Intent Handling and my webhook is successfully called. Each webhook response re-activates this Scene and any text is passed back. Thanking you