How can I get the Wowza Transcoder to work with Wowza 3.5.2 on Windows 2008?

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I am using Wowza Media Server 3.5.2 to take IP Camera Streams, centralize them from one server and redistribute that to a web app.

I am trying to use the Wowza Add-On transcoder to transcode the streams to smaller bitrates so that they are accessible on Android phones. But I cannot get the Transcoder to work correctly.

The transcoder is registered with the system; in the log it shows the following:

Transcoder Streams Available: Unlimited
Transcoder Watermark: No

I am able to access the stream correctly at the following address: rtsp://IPADDRESS:1935/live/41.stream

But I cannot access the stream here: rtsp://IPADDRESS:1935/live/41.stream_720p

The system recognizes it as a stream, but it errors. In the log it shows the following:

error output screenshot

I have used the default transcoder settings provided by the system and I have made sure that the Desktop Experience feature is installed on my server as required.

Does anyone have any advice? I have got to get this transcoder working so that I can get streaming working on Android. Thanks!

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