Hoping to get help from someone on ScriptRunner. My knowledge with ScriptRunner is next to nothing.
My objective is to update 2 custom fields (Functional area and Resolver group) based on the values selected from the cascading list field (Issue category). And I want this to happen only when the Issue category is updated. Something like...
when field Issue category updated:
If Issue category parent value = X and child value = Y
vArea = 'Technology'
vResolver = 'IT Service Desk'
If Issue category parent value = A and child value = B
vArea = 'Commerce'
vResolver = 'Sales Management'
Else
vArea = 'Other'
vResolver = 'Other'
Then update custom field Functional Area = vArea; custom field Resolver group = vResolver
Greatly appreciate your help.
Cheers,
Expecting to update the 2 custom fields