How do I reach out to Microsoft Edge Add-ons support to enquire about certification failure of my extension package?

Question

I recently submitted my extension which was under review. But I received an email from Microsoft Edge extensions team that my submission was rejected because my product is not testable.

I want to share the testing steps and credentials with them to ensure that my product is successfully tested and published. How do I contact them to clarify this?

Answer 1

After you submit your extension using Partner Center and you have questions about the review status or provide additional details for your product to be successfully tested, navigate to New Support Request and complete the form.

You could also contact Microsoft Edge Add-ons support team to request help for any issues or submit feedback by following the steps provided in the support page.

Hope this information helps. Thank you!