We are developing a video rendering app for windows phone 8.1 and are hitting a roadblock. The phone restarts when we call VideoComposition.RenderToFileAsync to combine multiple video clips. It only happens on one of our two devices... The Lumia 535.
We've tried to access the Debug Folder in Documents on the phone but there is no dmp for the crash from our app. The fact that the phone is restarting may have something to do with that.
We've tried to use Field Medic which does record 'OS Crash 0000014B' under the 'Uploads' tab. But we are not able to view the contents of this crash. I'm curious where this log is uploaded and if I have access to it either locally or wherever it was uploaded to.
Or perhaps there is another way to approach this?
Thanks!