I am developing custom Alexa Skill using NodeJs. I got the following message from the certification team
Issue: One-shot help is not working. Pre-conditions – 1) Have enabled the skill "xyz".
Steps to reproduce:
Launch the Skill in one shot by saying "Alexa, ask xyz for help" and observe.
Actual result
Skill responds as "I did not understand what you said. Please say again."
Expected result:
The skill should be able to give help prompt in one shot utterance just the way it would give in the modal request saying "The skill helps bla bla bla (my help message when the user says help while using the skill)"
As per the documentation of One-Shot
I did not find any sample implementation at their Github repository. How do I implement one-shot help as required by the certification team?