We’re looking at testing some additional plugins with a potential to buying. I was wondering how easy it is to duplicate a Service Desk instance for testing but remove the email interfaces to ensure nothing is sent out or received by it, can someone please advise? Thanks.

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For cloud based installations, Atlassian recommends to order the smallest user tier for such stage-envrionemtns. Afterwards you have to copy your data using the export/import functionality of JIRA to populate your production data to your staging or testing environment.

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