How to report session for active users while running Android foreground service

Question

I'm using Fabric Answers for monitoring users. A foreground service with notification is running on my Android app after finishing app. I tried 2 ways to check a session for the number of active users.

case 1:

1. Open app - Active Users is 1
2. Start foreground service and finish app - Active Users is 1
3. 5 minutes later - Active Users is 0

case 2:

1. Open app - Active Users is 1
2. finish app with no foreground service - Active Users is 1
3. 5 minutes later - Active Users is 0

How can I make user's session alive? is there anyone to help this?

Answer 1

Todd from Fabric. Right now we don't have a way of extending the session beyond 5 minutes after foreground activity has completed. This means for music players, etc. sessions will end before the user has stopped listening. Thanks!