I am a US HUAWEI developer, I have integrated Huawei Mobile Services Push Kit, I can send and receive Push messages on phones outside of China, however I cannot send to nor receive from phones inside China (Huawei or non-Huawei phones with HMS Core). I set my data storage in Germany, is there any reason why my Push messages cannot reach inside China? What should I do to make it work for phones inside China? Thank you.
Huawei Mobile Services PUSH message cannot reach China users
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Your question is
"inside China" means
You need to change a data storage location. Some development services provided by AppGallery Connect require you to select data storage locations for your project. These data storage locations determine the infrastructure used by AppGallery Connect to provide the services for your project. In addition, relevant data of your project will be stored on and processed by servers at these locations. You currently selected Germany. If your app will provide services in the Chinese mainland, select China as the data storage location.
1. Data Storage Location Distribution
AppGallery Connect provides the following locations for you to choose from: China, Germany, Russia, Singapore
2. Setting a Data Storage Location: Going to Project Setting > Convention for Settings
3. Changing a Data Storage Location
A. Changing the Data Storage Location in AppGallery Connect
If no app has been released in the project and you have not subscribed to any paid plan related to the data storage location, you can change the data storage location in AppGallery Connect. The procedure is as follows:
Note 1: After the data storage location is changed, the enabled services cannot be used. To use these services, you need to enable them again.
Note 2: The interval for changing the data storage location cannot be less than 1 hour. Otherwise, the system displays a message indicating that the change is too frequent and you need to try again later.
B. Changing the Data Storage Location by Submitting a Ticket: If an app has been released in the project or you have subscribed to a paid plan related to the data storage location, you cannot change the data storage location in AppGallery Connect. To change the data storage location in this case, you need to submit a ticket. Huawei will get back to you in 1 to 2 working days. The procedure is as follows:
Notice: If you have enabled HUAWEI Push Kit, the following dialog box is displayed, prompting you to disable it and then change the data storage location. For details, please refer to Enabling Services. Do not enable HUAWEI Push Kit again before confirming that the data storage location is successfully changed.
For more information, see docs.