my english is not good sorry. I want to learn something about freepbx(asterisk).
If asterisk queue agent does not answer call, I would like to send a notification e-mail before transfer call to another extension.
If asterisk queue member extension does not answer call, I would like to send a notification e-mail
542 Views Asked by eren B. At
1
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You can do
1) if you programming skill high, use AMI protocol and listen events
https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=4817239
2) if you db skills better, read info in cdr table or queue_log table for info
https://www.voip-info.org/asterisk-queuelog-on-mysql/
3) if you have no skill, hire developer.