When someone calls an employee in our firm, I want to get the phone number of the callee, and using that phone number, a team bot would want to send a proactive message to the employee.
I have all the other bits figured out, except getting the phone number in real-time. Is there a webhook of any sort for this purpose? I know there is a "call records" endpoint...but that's not real-time which can't be used in this use-case.
Thanks in advance!