How to submit 2FA credentials for my app in google playstore console

Question

I have an app that requires checkmobi phone number verification for login. However, when app was published to playstore, it was rejected because login credentials were not supplied. How do I supply this sort of credentials to google playstore console

Answer 1

You need to provide it in the App Content section. Follow the steps.

1. Click on App Content
2. Click on Manage for App Access.
3. Click on All or some functionality is restricted.
4. Click on Add new instructions. This dialog will appear.
5. Provide the auth phone number(In Username/Phone number) and otp(I password).
6. Click on apply. It will be saved and create one more release and then your app will be published.

Answer 2

If you end up with rejection of your application due to missing credentials and you are not able to provide them (e.g. they are really one-time), you can send appeal to Google and then, they are open to accept video of your application. You have to record each screen for at least 2 seconds.

Answer 3

https://support.google.com/googleplay/android-developer/answer/9859455?#app_access

If your app typically requires a 2-Step Verification code or One Time Password, provide us with reusable login credentials that do not expire.

Unfortunately it seems the official Google mantra is to code your app so that the play store testers don't have to use 2FA.