integration between Twilio chatbot and Airtable

Question

I created Whatsapp chatbot in Twilio studio. I need to send datas to Airtable, by using integromat. Which kind of integration do i need to use?

Thank you

Answer 1

Twilio developer evangelist here.

Since you are already using Twilio Studio, then I would suggest you combine the webhook and Airtable integrations. You can trigger the Integromat webhook from a Twilio Studio HTTP widget and then have the webhook integration update your Airtable.

Alternatively, as Alan has pointed out, you could use a Twilio Function to directly interact with the Airtable API and skip using Integromat completely.

Answer 2

You can integrate with Airtable directly using their API's, as detailed in these two blogs. Airtable makes it very simple.

Using Airtable as a database for your Twilio app

Writing to Airtable from your Twilio app