Kinect v2 Connectivity Issue

2.8k Views Asked by At

I am Trying to Connect/Configure Kinect v2. on my Laptop. I have HP DV6 with Dual Graphics, Intel 3000 and AMD Radeon 6700 2GB dedicated. But after installing Kinect SDK, When i Run Kinect Configuration Verifier, It Gives me 2 errors. 1- No DirectX 11 Capable GPU detected. 2- No Depth Frames Recieved from Kinect.

My System has DirectX 11 installed. I have attached the DirectX Diagnostic and Control Panel Screenshots Links below.

https://social.msdn.microsoft.com/Forums/getfile/583253 https://social.msdn.microsoft.com/Forums/getfile/583249

Please Help.

2

There are 2 best solutions below

0
On

[Solved] I upgraded the AMD Radeon Drivers and USB Host Controller. Then I added my exe into Switchable Graphics tab. and Enabled Maximize Performance. My issue is resolved. Thanks

2
On

Disable Power saver in Power Options and:

  • Update Catalyst Control Center (CCC) andr Drivers

  • run CCC (right click on desktop background and select CCC ora right click on CCC icon in system tray or search "Catalyst Control in start menu)

  • on left side of CCC click on "Game" Cateogry and select "3D Application Settings".

  • Click the "Add" options and select the .exe that utilize Kinect (for example: KinectV2ConfigurationVerifier.exe, your application.exe )

  • go to Graphics -> PowerPlay

  • select Enable PowerPlay and set Plugged and Battery to Maximum Performance

  • go to Graphics->3D

  • set for Optimal Performance and apply

  • if your CCC has Switchable Graphics tab, add there all .exe that utilize Kinect and set Hight Performance.

  • restart your laptop