I am developing a website for a customer who sells antiques. All his communications are mail-based and I developed an inquiry reply template for him. Here is a static version of this page: http://thesoulofthesamurai.net/testMail.html
Basically he gets an inquiry mail from a customer in his mail, select the relevant product and copy-paste the HTML content of the template from Safari to Apple Mail. It works fine, until he needs to give information about several items as shown in the following page: http://thesoulofthesamurai.net/testMail2.html
When copying a title or a link from another item, he needs to keep the field title vertically centered. On my system, Snow Leopard with Mail 4.5, I just type enter to get a new line and the text is pasted just at the right place. But on his system, Leopard with Apple Mail Version 3.6 (936) , the text gets placed at a random place, either above or below the cursor as depicted in the image linked below:
This customer uses Leopard and cannot upgrade to Snow Leopard since his Mac is not Intel-based. I've found users with similar problems but no answer so far: https://discussions.apple.com/thread/3271179
Does anyone have any clue to how I could correct the problem, either by changing the template or by getting an upgrade for the mail client?
Thank you in advance!
I found the solution after half a year. The problem is that the cursor was automatically going down at the end of the table cell. The solution was to add two
after the end of each cell so the copy-paste stays in the same cell.