Make Zopim ding agent without opening chat screen

Question

I'm hoping someone knows a clever way to use the Zopim Javascript API to make the agent screen 'ding' when a user does something. In this case I'm adding tags when a user performs an action (such as pops up a signup form) but I'd like to alert the agents that this has happened audibly too.

Any ideas?

Answer 1

You can use the Zopim API for this simulating the user "saying" something. Implement this code on every element you want to trigger a "ding":

<script> 

$zopim(function() { 
$zopim.livechat.say('Visiting popup');
$zopim.livechat.theme.reload(); // apply new theme settings }); 

</script>

You can test some more here: http://modernminds.nl/zopim-configuration-customize-api/