I am using Twilio to call my cell phone. I need to respond with a short Yes or No answer. This is working correctly and recording. However, the next step is to transcribe this and then determine what to do based upon the transcription. If I leave a longer message, while it is not very accurate it does transcribe my recording. But it does not transcribe a short Yes or No answer. I know there is a max time of 120 seconds, is there a minimum time too?
Not Transcribing short answers
150 Views Asked by user2747943 At
2
There are 2 best solutions below
0
On
Twilio will not transcribe anything under 3 seconds. See https://support.twilio.com/hc/en-us/articles/223133007-Transcriptions-are-blank-for-short-recordings
You will not be able to use transcription to achieve what you need. Twilio's transcription is not real time, and you will not be able to respond with a Twiml to alter the call path.
To achieve this result, I had to use tropo.