I'm using messagebird omnichannel widget for my website. And put the snippet code already. The widget runs great BTW.
I did saw toggleChat function, but it can only hide the chat window.
How can I force-open the chat widget from javascript code ?
Open MessageBird widget chat from JS code
240 Views Asked by Michael Yohanes At
1
There are 1 best solutions below
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MessageBird developer is here :)
Good catch! There was a small issue with
toggleChatmethod.We just fixed it and deployed the fix, you can use
toggleChat()now.As you mentioned,
toggleChatshould do it - to open/hide the widget, but it didn't work. The issue that we had was the following: you had to passtrueto open the chat and passfalseto close it. It is not obvious when we have the name of the method liketoggleChat, I agree! :)Anyway, it's fixed but feel free to reach me if you have any other questions about the widget or our other products.