Both the Outlook App for iOS and Android don't seem to respect the /autodiscover.xml file that normally is used to provide the mail settings required for a given mail address.
I can not find any information about this anywhere online. I am sure things work perfectly when you want to autoconfigure an Exchange environment, but that is not what I am talking about here.
Our setup (that works correctly for the Outlook 365 desktop software):
We host a file on https://[domain]/autodiscover/autodiscover.xml
That content looks as follows:
<?xml version="1.0" encoding="utf-8" ?> <Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"> <User><DisplayName></DisplayName></User> <Account> <AccountType>email</AccountType> <Action>settings</Action> <Protocol> <Type>IMAP</Type> <Server>mail.server.nl</Server> <Port>993</Port> <DomainRequired>off</DomainRequired> <SPA>off</SPA> <SSL>on</SSL> <AuthRequired>on</AuthRequired> <LoginName></LoginName> </Protocol> <Protocol> <Type>POP3</Type> <Server>mail.server.nl></Server> <Port>995</Port> <DomainRequired>off</DomainRequired> <SPA>off</SPA> <SSL>on</SSL> <AuthRequired>on</AuthRequired> <LoginName></LoginName> </Protocol> <Protocol> <Type>SMTP</Type> <Server>mail.server.nl></Server> <Port>587</Port> <DomainRequired>off</DomainRequired> <SPA>off</SPA> <Encryption>TLS</Encryption> <AuthRequired>on</AuthRequired> <LoginName></LoginName> </Protocol> </Account> </Response> </Autodiscover>
And after I configure info@[domain] I verified that this file is indeed accessed!
Notes:
- I also tried to set up
SRV
records. But also that had no effect. - The tool that previously existed from Microsoft to test autodiscovery issues does no longer exist.
Anyone knows what is going on?