Processing stuck at 7 percent

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I'm trying to upload a video using the API. I can successfully authenticate, upload and create a video and receive a video id. But when I query the processing status using https://api.dailymotion.com/video/{VideoId}?fields=status%2Ctitle%2Cpublishing_progress URL, it keeps returning "publishing_progress": 7 no matter how long I wait.

If I try to upload the same video using the website directly it will process it just fine.

I wonder if anyone else has encountered this issue and know how to solve it.

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dailymotion On

I think there is an issue with the source URL you associated to the video.

Have you correctly filled the URL field at the video creation (STEP 4.) with the URL returned by the API when you uploaded your video (on STEP 3.)?

If so, you would encourage you to contact our support with more details to dig further into possible issues