Republish a Google Workspace Marketplace app

Question

We have a Google Sheets add-on from the Google Workspace Marketplace. There is a hate review, we report that, but the marketplace did anything. So we are thinking of re-publishing the add-on. So my questions are:

• If we un-publish the add-on and publish it again, will all the previous reviews be removed?
• How could we keep the name of the add-on during the whole process of un-publishing and publishing?

Answer 1

Official documentation below:

• Publish an add-on
• Overview: Publish an app

Does not indicate whether to unpublish and publish the Add-on again would remove the review.

As instructed by another community member:

"... If you unpublish and republish the app you'll have the same name, installations and reviews ..."

Leaving the option of the Add-on removal to achieve the review deletion not viable.

An alternative to this would be to report the review as instructed here under 'Rating and review policies' based on 'Offensive content' as it states:

"... Reviews that violate the following policies will be removed ..."

AND

"... Google will remove content that contains obscene, profane, or offensive language or content. ..."

Another alternative was provided by the same community member to submit an issue report here so it can be reviewed internally by the Google Team.