I am facing a problem with listening to User Selection when we show a carousel. We are using askWithCarousel with dialogFlow and listening to click of a carousel item using actions_intent_option event. When a carousel is displayed to user, assistant starts listening to user input using mic, if mic gets a random input from user (which doesn’t match any of our synonyms for the carousel items) and then the user taps on any carousel item or says any of the synonyms, actions_intent_option event is not getting fired. It works fine if this interaction is immediately followed by showing of carousel. Else, it will take carousel title as user input and resolves to a different intent.
Not able to get the id of the carousel item because of this. Is there a way to disable mic or emit actions_intent_option even when the user clicks on carousel item later. Please help with this flow.
Selection events are only emitted, as you've discovered, right after the carousel or list has been sent to the user.
I'd recommend setting up a fallback intent to check for the titles of the list items or prompting the user with a carousel or list again.