I'm able to run rails s through ssh successfully and see the app start up just as it does on my own machine but I'm unable to access the app from the web. The app is directly under the home folder and I have a symbolic link pointing from public_html to the public folder of my rails app, just as this tutorial explains. I even tried setting up a subdomain and every other step in the tutorial to no avail. Any help would be highly appreciated.
Setting up Rails on Hostmonster
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You need an application server like Phusion Passenger, Unicorn or puma to run a Ruby app in a production environment. Typically, you'll integrate the application server into a web server's (Apache, nginx) environment.
I don't know about your hoster, but if you have root access, then you can probably use any of these application servers.
The built-in server you start by running
rails serveris only meant for testing purposes on your local machine. It has not been made with security, performance, stability or any other production-environment criteria in mind.