Sinch - Unable to establish call from web (javascript) to mobile app (android/iOS)

Question

I am using Sinch for app to app calls. Integrated and created iOS and Android apps which are working perfectly fine.

Now I am creating a web app to communicate with mobile apps. I am able to make call from mobile app to web app i.e. to Javascript I also successfully achieved web to web call, but I am unable to establish call from web to mobile app.

Following are my findings after debug: Call In Progress is fired Call Ended is fired after couple of seconds Call State is 3 i.e. Progressing Call End Cause is 1 i.e. Denied

I am following this sample and using sdk version 1.4.8

This is my calling code:

call = callClient.callUser("myUsername");
call.addEventListener(callListener);

Answer 1

I get it working.

Put supportManagedPush:true while initializing your JS sinch client on your web. If app to app call working then web to app will work fine.

Note: This will enable web to call a android or IOS app while they are not running.(Using FCM wakeup)

Answer 2

Here you using the method "calluser()" so that method will work on web-to-web calling if want to make a call from web-to-app simply use "callPhoneNumber" method and pass number like this.

var call = callClient.callPhoneNumber('+46000000000'); call.addEventListener(callListeners);