We used to be able to have social accounts request access packages by signing in at myaccess.microsoft.com. Now, we get an error that says you can not sign in with a personal account. Why is this the case since it remains possible to create a domain like gmail.com or outlook.com as a connected organization in Entitlement Management? Also, after landing on the myaccess portal and expanding an access package that a user has been approved for to view its resources, it used to be able for example, to open a SharePoint site or an application directly from this view by simply clicking on the resource or clicking an open Now that ability has been removing leaving us to have to send links tot he resource to users. This degrades experience substantially. Can we have this ability returned?
Social Account Access to MyAccess Portal
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Please check the type of personal account in your portal, and if guest, you cannot log in
myaccess.onmicrosoft.com, if created in the portal or of type member, it is accessible.This is the relevant doc.
I invited my personal account (user type) to test if I login directly
myaccess.onmicrosoft.com.And the following screenshots do report errors.