Stripe/Apple Pay immediately closing

Question

We have a web application written in React that integrates with Stripe to take payments.

When the user accesses the Apply Pay option, the popup immediately closes before they can complete the transaction.

• The domain has been added to the Apple Pay settings on Stripe
• There are no errors or logs in the javascript console to indicate an issue.
• This is using Stripe Connect
• The same page works perfectly on Google Pay

The page in question is publicly accessible here: https://whitecobalt.rendr.co.uk/pay?key=0tRvBe7q4E10230

I have recorded a screen-share video of the issue, which can be viewed here:

Has anyone else experienced this or is able to point us in the right direction, we've tried everything, and we're a bit stumped!

Thanks in advance!

Answer 1

That usually means you didn't register the domain correctly for Apple Pay with Stripe.

On that page you are using Connect, you are trying to initialise stripe.js with the account acct_1M1B1IQ0dY0splyg.

So in that case you need to register the exact domain whitecobalt.rendr.co.uk on the connected account by making the /v1/apple_pay/domains API call described at https://stripe.com/docs/stripe-js/elements/payment-request-button?client=html#html-js-using-with-connect , using the livemode secret key of your platform account and that domain name/account ID as params.

Answer 2

Thank you - I have it working now.

It seems when you're working with Stripe Connect you need the domain in both the master Stripe account and the connected Stripe Account - then it works!