The Swiffy webservice could not be reached?

Question

I am trying to use swiffy for the first time, but upon trying to export as HTML5, it returns the following error:

"The Swiffy webservice could not be reached. Please check your internet connection."

I am definitely connected to the internet (Hence being able to ask this question).

So what could be wrong?

I anticipated a few difficulties, but this is just weird.

Many thanks!

Answer 1

Ok, I solved it!

I had to open up internet explorer (even if you don't use it normally, its just that swiffy uses this to connect to its web service) and go to:

tools > internet options > connections > LAN settings

and then turn on proxy.

Then it worked!

Funnily enough, I then turned this off and it still works?

Just glad to have it working!

Answer 2

I tried your answer and it did not work. That, and the fact that your answer "works" even when not turned on, indicate that it was a coincidence, not the answer.

I've had this Swiffy problem twice (including now) in 12 months, figure it's just a blip in the network somewhere.