Uninstall software doesn't remove all files

Question

I've created a basic installer package using Installshield 2013 Premier and everything works fine with default language (English).

But when a user installs software with other than default language (say Catalan), and then uninstalls it again, not all files from ProgramFiles folder are properly removed.

If user installs with default language (English), then after uninstallation, all files from ProgramFiles folder are removed successfully.

Kindly suggest me what should I do to achieve same result irrespective of language.

Thanks in advance.

Answer 1

I have a similar problem with InstallShield 2013. A work-around is to delete the path entries in the registry folder: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\

To set SHARED to No, I deleted the application files from my InstallShield and re-added them allowing the InstallShield dependency wizard to find dependencies. Now the installer uninstalls these files without the need to delete entries from the registry.

Is there a different means to set SHARED to No? For example, is there a checkbox I can uncheck for each file to set SHARED to No??