Vorto Dashboard not displaying the device model

Question

while running the vorto dashboard im getting the following error

       JWT expired, getting new Token Wed Aug 26 2020 07:38:56 GMT+0100 (BST)... StatusCodeError: 401 - 
{"status":401,"error":"gateway:authentication.failed","message":"Multiple authentication 
mechanisms were applicable but none succeeded.","description":"For a successful authentication
 see the following suggestions: { The JSON Web Token is not valid. }, 
{ Please provide a valid JWT in the authorization header prefixed with 'Bearer ' }."

The contents of config.json is as follows

{
  "client_id": "xxxxxxxxxxx",
  "client_secret": "xxxxxxxxxxxx",
  "scope": "xxxxxxxxxx",
  "intervalMS": 10000
}

Tried with setting the contents of config.json as environment variables. Then also im getting same error. Screenshot of web front end on accessing localhost:8080 is attached

Tried with the following links Error running Vorto Dashboard for Bosch iot suite. But still its not working. Please help me in solving this issue

Answer 1

I have discussed the matter internally to Bosch (disclaimer: I am an employee).

After discussing with the Bosch Suite Auth team, here is a summary of what happened.

• The Suite Auth team recently transitioned from Keycloack to Hydra for their authentication technology
• The relevant bit here is that previously, the scopes passed to the token request were ignored
• The Vorto Dashboard app had been passing the wrong key for the scope parameter all along, when requesting a token, but it was ignored
• Now that this parameter is relevant, the (incorrect) notation was not failing to produce a token, but obtained one that was not suitable to authorize with Bosch IoT Things, because it did not contain the appropriate scope
• In turn, fixing this key produces a token that successfully authorizes with Bosch IoT Things

---

If you're in a hurry, you can check out this branch with the fix (it's literally an 8 characters change set).

Otherwise, you can monitor this GitHub ticket for closure - I will close it when the fix is merged to the master branch of the Vorto Examples project.