Why does discoverAndAddAccount method of the API Explorer return a General IO Error?

Question

Calling the discoverAndAddAccount method via the API Explorer returns the following error:

HTTP Status 500 - message=General IO error while proxying request; errorCode=006003; statusCode=500.

Can anybody help me identify what I missed?

Answer 1

Did you pass the private key password and SSL key of certificate in the API explorer?

https://developer.intuit.com/docs/0020_customeraccountdata/007_firstrequest

Answer 2

Please verify if you are passing a correct request body

<InstitutionLogin xmlns="http://schema.intuit.com/platform/fdatafeed/institutionlogin/v1">
    <credentials>
        <credential>
            <name>Banking Userid</name>
            <value>direct</value>
        </credential>
        <credential>
            <name>Banking Password</name>
            <value>anyvalue</value>
        </credential>
    </credentials>
</InstitutionLogin>

Doc Ref - https://developer.intuit.com/docs/0020_customeraccountdata/customer_account_data_api/0020_api_documentation/0020_discoverandaddaccounts#Discover_and_Add_Request

Also refer the following doc for correct userid and pwd while testing with dummy CC_Bank>

https://developer.intuit.com/docs/0020_customeraccountdata/customer_account_data_api/testing_calls_to_the_api

If it doesn't resolve the issue, then please raise a support ticket.

Link - http://developer.intuit.com/Support/Incident

Thanks

EDIT { Adding Snapshot }

'DiscoverAndAddAccounts' call is working fine for me. Can you share the screenshot. I can look into this and let u know if I get something.

Thanks