Why does my IBKR (Interactive Brokers) bot sometimes not receive data?

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I have a bot for printing price data to csv format. Sometimes, no data has been added to the csv. This happens despite no error messages being printed in the terminal. I assume the problem is with the connection between my bot and IBKR since this issue seems to happen randomly and I'm not changing my bot code. I am not sure how to go about diagnosing the problem, and would appreciate any suggestions or information. Thanks!

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