I have installed WSO2 EMM and configured it according to the documentation (at least i think i did). Everything seems to work fine, except when i try to enroll any android device (haven't tried with iOS or Windows), i get a "server unavailable" error on the display, and a big java error in the logs. Here is the log extract:
Blockquote [2016-02-17 16:31:37,135] ERROR {org.jaggeryjs.jaggery.core.manager.WebAppManager} - org.mozilla.javascript.WrappedException: Wrapped java.lang.StringIndexOutOfBoundsException: String index out of range: -1 (/emm/api/device-api.jag#108) org.jaggeryjs.scriptengine.exceptions.ScriptException: org.mozilla.javascript.WrappedException: Wrapped java.lang.StringIndexOutOfBoundsException: String index out of range: -1 (/emm/api/device-api.jag#108) at org.jaggeryjs.scriptengine.engine.RhinoEngine.execScript(RhinoEngine.java:571) at org.jaggeryjs.scriptengine.engine.RhinoEngine.exec(RhinoEngine.java:273) at org.jaggeryjs.jaggery.core.manager.WebAppManager.exec(WebAppManager.java:587) at org.jaggeryjs.jaggery.core.manager.WebAppManager.execute(WebAppManager.java:507) at org.jaggeryjs.jaggery.core.JaggeryServlet.doPost(JaggeryServlet.java:29) at javax.servlet.http.HttpServlet.service(HttpServlet.java:646) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:748) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:486) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:378) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:338) at org.jaggeryjs.jaggery.core.JaggeryFilter.doFilter(JaggeryFilter.java:21) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:613) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:99) at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) at org.wso2.carbon.webapp.mgt.TenantLazyLoaderValve.invoke(TenantLazyLoaderValve.java:57) at org.wso2.carbon.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:43) at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62) at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:159) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:57) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1739) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1698) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.mozilla.javascript.WrappedException: Wrapped java.lang.StringIndexOutOfBoundsException: String index out of range: -1 (/emm/api/device-api.jag#108) at org.mozilla.javascript.Context.throwAsScriptRuntimeEx(Context.java:1754) at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:148) at org.mozilla.javascript.FunctionObject.call(FunctionObject.java:386) at org.mozilla.javascript.optimizer.OptRuntime.call1(OptRuntime.java:32) at org.jaggeryjs.rhino.emm.api.c0._c_script_0(/emm/api/device-api.jag:108) at org.jaggeryjs.rhino.emm.api.c0.call(/emm/api/device-api.jag) at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:394) at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:3091) at org.jaggeryjs.rhino.emm.api.c0.call(/emm/api/device-api.jag) at org.jaggeryjs.rhino.emm.api.c0.exec(/emm/api/device-api.jag) at org.jaggeryjs.scriptengine.engine.RhinoEngine.execScript(RhinoEngine.java:567) ... 42 more Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1 at java.lang.String.charAt(String.java:658) at org.wso2.uri.template.parser.URITemplateParser.parse(URITemplateParser.java:53) at org.wso2.uri.template.URITemplate.(URITemplate.java:35) at org.jaggeryjs.hostobjects.uri.URIMatcherHostObject.jsFunction_match(URIMatcherHostObject.java:84) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:126) ... 51 more
Any ideas?
How did you enter the server URL on the first screen while enrolling. Check if you followed[1] properly. And also check if you followed [2] correctly when configuring.
[1] - https://docs.wso2.com/display/EMM200/End-user+Registering+an+Android+Device
[2] - https://docs.wso2.com/display/EMM200/Configuring+the+Product#ConfiguringtheProduct-Step1:Generalserverconfigurations