Xcode6 USB install - pairing is prohibited by a policy on the device

4.6k Views Asked by At

How do I resolve this specific error I am getting with an iPad Air on iOS 8.1 (that might be behind some sort of enterprise/education security protocol)

Xcode encountered an error
Pairing is prohibited by a policy on the device

N.B. A search currently yields nothing for this specific error message. This seems to be independent of restrictions available in the settings Generals installation restrictions option

2

There are 2 best solutions below

1
On

A "supervised" device could also trigger that error.

0
On

There are different solutions for this issue,

  • You can remove the managed certificate (under Settings --> General --> Profiles & Device Management) installed by the Enterprise. (go to the certificate and it will have a 'Remove Management' or 'Remove Certificate' button)
  • If the device is supervised through an Apple Configurator profile, we can ask the Admin/owner to check the option 'Allow devices to connect to other Macs' and in the restrictions check (select) 'Allow pairing with Non-configurator hosts'.
  • Another option is to check the 'Restrictions' under the MDM Certificate's details and if the following options are present ask the IT Admin to remove those policies from the device and re-deploy the policy certificate.
    • Installing configuration profiles not allowed
    • Pairing with iTunes not allowed.
    • Establishing untrusted TLS connections not allowed.
    • In-app purchase not allowed.

I believe these should allow the device to be paired with Xcode and another computer.