Xrm.WebApi.updateRecord save a record fields as a different user then the user called the Api

Question

This the context and the problem I am facing( I am using Dynamics 365 CE v9.x 2021 wave 1 release update)

To save the sales order data and close the sales order I am going to do it via JavaScript Xrm.WebApi.UpdateRecord.

Then I am going to look at the audit history and I see the user who did the change is not the user that performed the WebApi update request :O

Do you have any idea why? Could be some user or system setting? A bug by Microsoft?

Answer 1

Hi everyone one thanks a lot for your answer.

I fixed the problem. It was more complicated then excepted.

The JavaScript failed to change the status of the sales order.

To close as completed a sales order an other message request should be executed.

In the mean time a workflow was triggered on the business process flow entity related to that sales order when the bpf status is changed.

So I changed the workflow and I changed the JavaScript.

I am testing this change I will go to show it to our global super user to see if any use cases are missing in the bug fix Thank you Guido thank you chrwhal