My Android app is using text translator API v3.0 for 2 years but somehow it didn't work from March 8. I got code 401 but I verified the secure key on Azure dashboard it's correct. It also reported failure when I tried on Azure dashboard as image below. Does that mean something wrong with my account? Subscription ID is 78e39975-800d-45f8-a109-c6b7a30076c8 Please help.
Thanks! Here I have attached a image.
I did try with REST API but got following error: Response{protocol=h2, code=401, message=, url=https://api.cognitive.microsofttranslator.com/translate?api-version=3.0&from=zh-Hans&to=en}
I attached the metrics on Azure Dashboard. It doesn't ecceed TPS limit for sure.
My Android app uses REST API for text, and speechSDK for Speech（'com.microsoft.cognitiveservices.speech:client-sdk:1.34.0'). This app has worked well for more than 2 years but suddenly Text Translation got failure from March 8. Considering the speechSDK still works, I think my account payment should be good.
I'm curious about what happened on March 8th but have no idea. :(
Any clue could be helpful for us. Thanks for your help! enter image description here
Thanks for reaching out to us and reporting this issue.
The portal option is just a test feature and also portal testing isn't considered for production.
Could you please test using the Translation REST API or using the SDK and check if you encounter the same issue ?
You need to ensure that you have Allowed access from All Networks for your Azure Translator resource as shown below:
Also if you wish to make this work on the portal, you need to capture the HAR traces and identify the REST API call and the error it is failing with.
On a side note: if you encounter an error prompting you to retry, typically this might be due to exceeding the TPS limit on your translator resource. When the current transactions per second limit is surpassed, the resource cannot handle additional requests. To address this issue, users can consider upgrading their resource's pricing tier to increase the TPS limit.
Hope this helps.