B&R Automation Studio - Breakdown of cyclic network communication error

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I get this error on a B&R controller computer that I use to control a 6-axis stewart platform, but we have not been able to figure out the exact cause with B&R support. This problem comes on occasionally but goes away when I reboot the system and then comes back at random times. Can anyone help me if they have experienced this before?

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Here it is controller link Controller

I thought it was related to the tasks I was using exceeding their time, so I monitored how much the controller was using the processor and it maxes out at 60% utilization. I also changed the connection cables thinking that there might be a bug with the powerlink communication but this did not solve the problem. This error does not happen after a certain process, so we cannot get the error by following certain steps in the system. Or we haven't discovered it yet, but for now it seems to us that it happens at random moments.

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