When I create a new case and assign it to a user in salesforce, I want a popup to show up on their screen to show that they have a new case. I have tried several different things but cannot get this to work. Is this something anyone can help me with?! Thanks!
Kevin
One solution is to create a task as a reminder for the case assignee. Then when the assignee logs in or when the due date comes they get a web pop-up.