I have a requirement to do sentiment analysis for cases generated by web-to-case. I need to do it one case at a time. I want to pass Case description as an input and in output I want response like Positive, Negative,Neutral etc.
There is an open Einstein API available - Link (https://api.einstein.ai/v2/language/sentiment). But it is about to retire soon.
Einstein Vision and Language (including Sentiment) will be retired in May of this year. See the top of this article:
Is there are other safe alernative available to do sentiment analysis ?
Einstein open AI is available but it is retiring soon.